Privacy Policy

At 66kk, we are committed to protecting the privacy and security of every player who uses our platform. This Privacy Policy explains what personal data we collect, the purposes for which we use it, and the measures we take to keep your information safe. By accessing or using the 66kk platform — including our sports betting, cricket wagering, live casino, slots, and crash games — you acknowledge that you have read and understood this policy.

This policy applies to all users located in Bangladesh and elsewhere who access 66kk through any device, browser, or application. We encourage you to read this document carefully and contact our support team at any time if you have questions about how your data is handled.

Our Privacy Commitments

1. Information We Collect

When you register an account, use our services, or interact with the 66kk platform, we may collect the following categories of personal data:

• Identity information: full name, date of birth, and national identification details as required for KYC verification.
• Contact information: email address, mobile phone number, and residential address in Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna).
• Financial information: deposit and withdrawal transaction records, including mobile banking references via bKash, Nagad, Rocket, and Upay.
• Technical information: IP address, device type, browser version, operating system, and session timestamps.
• Behavioural information: game history, betting patterns, wagering frequency, and platform navigation data.

2. How We Use Your Information

66kk processes your personal data only for specific, clearly defined purposes. We do not use your information for any purpose beyond what is described in this policy:

• Account creation, verification, and ongoing management, including KYC compliance checks.
• Processing deposits, withdrawals, and bonus credits in BDT via supported local payment channels.
• Providing personalised customer support in response to queries raised through our contact channels.
• Sending service-related communications such as transaction confirmations, account alerts, and policy updates.
• Fraud prevention, responsible gaming monitoring, and platform integrity enforcement.

We process your data on the lawful bases of contractual necessity (to deliver the service you signed up for), legitimate interests (to keep the platform secure and fair), and, where required, your explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

3. Payment Information & Mobile Banking

66kk supports deposits and withdrawals in Bangladeshi Taka (BDT) through bKash, Nagad, Rocket, and Upay, as well as Visa and Mastercard for international transactions. When you initiate a payment, we collect the transaction reference number, amount, timestamp, and mobile number or card type associated with the transaction.

66kk does not store full card numbers, CVV codes, or mobile banking PINs on its servers. Payment processing is handled through encrypted transaction pipelines, and sensitive credentials never pass through or reside on our application servers. All financial records are retained only for the period required to meet legal and audit obligations.

4. Cookies & Tracking Technologies

66kk uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us recognise you between sessions and remember your preferences. The types of cookies we use include:

• Essential cookies: required for core platform functionality such as maintaining your logged-in session and enabling secure navigation between pages.
• Analytical cookies: help us understand how users interact with the platform — which games are most popular, how long sessions last, and where errors occur — so we can improve the experience.
• Functional cookies: remember your preferences such as language settings and display options so you do not need to reconfigure them on each visit.

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may impair certain platform features. By continuing to use 66kk with cookies enabled, you consent to their use as described in this section.

5. Data Sharing & Third-Party Disclosure

66kk does not sell your personal data to third parties. We may share specific data with carefully selected partners and service providers only where necessary to deliver the platform and comply with applicable obligations:

• Payment processors (e.g., bKash, Nagad, Rocket, Upay, Visa, Mastercard): transaction data necessary to complete deposits and withdrawals is shared with the relevant payment provider only.
• Technology and infrastructure providers: companies that host our servers, provide security monitoring, or operate fraud detection tools may access data solely in the course of providing those services.
• Legal and regulatory authorities: we may disclose your data when required by law, court order, or to comply with any applicable regulation aimed at preventing fraud, money laundering, or other unlawful activity.

All third-party partners with whom we share data are contractually obligated to handle it with the same standard of care as 66kk and to use it only for the specific purpose for which it was shared. We do not authorise partners to use your data for their own marketing or business development purposes.

6. Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes set out in this Privacy Policy. Active account data is held throughout the period your account remains open. Transaction records and KYC documents may be retained for a longer period where required by applicable financial regulations or legal obligations.

If you request the closure of your account, we will retain minimal data required for legal compliance purposes for a period of up to five years following account closure. Data no longer required will be securely deleted or anonymised so it cannot be linked back to you.

7. Your Rights Over Your Data

As a user of the 66kk platform, you hold the following rights with respect to your personal data. You may exercise any of these rights by contacting our support team:

• Right of access: you may request a copy of all personal data we hold about you at any time.
• Right to rectification: if any information we hold is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to erasure: subject to legal retention requirements, you may ask us to delete your personal data when it is no longer necessary for the original purpose.
• Right to restrict processing: you may request that we limit the way we use your data while a query or complaint is being resolved.
• Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

We aim to respond to all data rights requests within 30 days of receipt. In complex cases, we may extend this period by up to an additional 60 days, in which case we will notify you of the extension and the reason for it.

8. Data Security Measures

66kk employs a multi-layered security architecture to protect your data against unauthorised access, disclosure, alteration, and destruction. Our security measures include 256-bit SSL/TLS encryption for all data in transit, encrypted database storage for sensitive personal records, role-based access controls so only authorised personnel can access user data, and regular penetration testing and vulnerability assessments.

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in risk to your rights and freedoms, we will notify you and the relevant authorities as required by applicable law, without undue delay.

9. Minors & Age Restriction

66kk is strictly an adult platform. Our services are available exclusively to individuals who are 21 years of age or older. We do not knowingly collect, store, or process personal data belonging to any person under the age of 21. If you are under 21, you must not use this platform or provide any personal data to us.

If we discover or are notified that we have inadvertently collected data from a person under 21, we will take immediate steps to delete that data from our systems. If you believe a minor has registered an account on 66kk, please contact us at [email protected] so we can investigate and act promptly.

10. Changes to This Privacy Policy

66kk reserves the right to update or amend this Privacy Policy at any time in response to changes in applicable law, platform features, or our data processing practices. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users by email or via an in-platform notification.

Your continued use of the 66kk platform after any such update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you remain informed about how we protect your data.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 66kk handles your personal data, please do not hesitate to reach out to our support team. We are available 24/7 and aim to respond to all privacy-related enquiries promptly.